Grievance Redressal
How to raise a complaint and escalate it.
Last updated 1 Sept 2026
Draft policy text for design and development. It will be replaced by legally reviewed content before launch.
Raise a complaint
Contact customer care first from the Help centre — most issues are resolved within 48 hours.
Grievance Officer
If you're not satisfied, write to our Grievance Officer at grievance@aarproducts.in. We acknowledge complaints within 48 hours and resolve them within one month, as required under the Consumer Protection (E-Commerce) Rules, 2020.